Between work schedules, school pickups, and everything else pulling at your attention, the last thing anyone wants to do is sit on hold waiting to book a doctor’s appointment. That’s exactly why the Hillside Family Medicine patient portal was built-to put you in control of your healthcare without the runaround. Whether you’re a busy parent in Kennesaw, Marietta, Canton, Cartersville, Dallas, a working professional in Acworth, or a powder springs resident managing a chronic condition, requesting your next visit online takes less than a few minutes and saves you a lot of frustration.
What Is the Hillside Family Medicine Patient Portal?
The patient center at Hillside Family Medicine is your digital front door to the practice. It gives current and new patients a simple, organized way to handle the administrative side of healthcare – no phone tag, no waiting for office hours to book an appointment.
Through the portal, patients across Acworth, Kennesaw, Marietta, Canton, Cartersville, Dallas and Powder Springs can:
- Request appointments online at any time of day
- Access important forms before their visit
- Review appointment details in one place
- Connect with the practice without needing to call
The goal, as described on the Patient Center page, is to make every visit “simple and stress-free” – and that starts before you ever walk through the door.
Why Online Appointment Requests Easier for Patients in Acworth, GA?
Think about how most people traditionally booked doctor visits: call during business hours, get put on hold, explain why you’re calling, navigate back-and-forth availability, then wait for a confirmation callback. It worked, but it was never convenient.
Online appointment scheduling flips that experience entirely. Here’s what changes when you use the Hillside Family Medicine portal:
1. You Request on Your Schedule – Not Theirs
The portal is available around the clock. That means you can request an appointment at 9 PM after the kids are in bed, or during your lunch break, or on a Saturday morning – without waiting for office phones to open.
2. No Holds, No Call-Backs, No Repetition
If you ask through the online patient portal, your information goes directly to the front desk team. There’s no need to spell out your name three times or re-explain your insurance. The process is cleaner and faster for everyone.
3. Reduces Stress Before the Visit Even Starts
Healthcare can already feel stressful. We start the process with an easy online form rather than a rushed phone call to set a calmer tone. You can take your time, double-check your insurance information and choose the provider you prefer.
Who Can Request Appointments at Hillside Family Medicine?
Hillside Family Medicine treats patients of all ages in the Acworth, GA area. Whether you need a routine check-up, a referral to a specialist or treatment for a chronic condition, the team is ready to help. Dr. Sandeep Dhaliwal, a board-certified family physician, and Shelley Amos, FNP-C, a board-certified family nurse practitioner specializing in family medicine, chronic care and women’s health, lead the practice.
Patients can book online for a wide range of services, including:
- Primary Care – annual physicals, preventive screenings, chronic disease management
- Pediatric Care – well-child visits, developmental checkups, and adolescent care
- Telehealth visits – secure virtual appointments for existing patients who prefer to be seen from home
- Behavioral and Mental Health – anxiety, depression, mood disorders, and adolescent behavioral health
- Weight Management – medically supervised weight loss, including semaglutide and tirzepatide plans
- Sexual Health – testosterone therapy, STI screening, women’s health, and more
- Allergy Testing – comprehensive allergy and immunology evaluations
- Injury Care – sports injuries, joint pain, and trigger finger injections
- Medical Aesthetics – BOTOX®, dermal fillers, laser hair removal, RF microneedling, and more
That range of services means most of your family’s healthcare needs can be handled under one roof – and all of them can be initiated through a single online appointment request.
What to Bring to Your Appointment?
Once your appointment is confirmed, the Patient Center also helps you come prepared. The practice requests patients bring the following:
- Your health insurance card.
- A valid photo I.D.
- Payment of co-pays and any services not covered
It’s good to have these ready in advance – you can double check from the portal – so less scrambling at the front desk and a smoother check in experience.
Office Hours and Location
Hillside Family Medicine is conveniently located at 1685 Mars Hill Road, Suite 201, Acworth, GA 30101.
Office Hours:
- Monday, Tuesday, Thursday, Friday: 9 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Saturday: 9 AM – 3 PM (closed on alternating Saturdays)
Need a same-day visit? The practice does accommodate same-day appointments based on availability. The best way to check is to call the office directly at 770-485-0031.
What About Telehealth? Can I Book That Online Too?
Yes. We offer secure telehealth visits for existing patients who prefer virtual care and this can be requested through the practice as well. This is especially advantageous for patients with chronic conditions, limited transportation or who just like the convenience of a video appointment.
Telehealth visits carry the same quality of care as in-office appointments – the difference is that you’re on your couch instead of in a waiting room.
Insurance Accepted at Hillside Family Medicine
Before booking, it helps to know whether your insurance is accepted.
Hillside Family Medicine works with a broad range of insurance plans, including:
- Aetna and Aetna Signature Administrators
- Cigna
- Humana
- United Healthcare (All Savers, Healthscope Benefits PPO)
- First Health Plan
- Alliant Health Plans
- Healthgram
- Allied Benefits
For a complete and current list of accepted and non-accepted plans, visit the insurance page or call 770-485-0031 before your visit.
How to Request an Appointment at Hillside Family Medicine?
Getting started is easy:
- Go to hillsidefamilymedicine.org
- Click “Make Appointment” or go to the Patient Center
- Complete the online appointment request form with your name, contact information, date you’d like to visit and reason for visit
- Submit the form – the front desk team will contact you to confirm your time slot If you’d rather speak to someone, need a same day slot
Alternatively, you can call directly at 770-485-0031 during office hours if you prefer speaking with someone, need a same-day slot, or have questions about your visit.
Conclusion
Booking a doctor’s appointment shouldn’t be another stressor on your list of things to do. Hillside Family Medicine’s patient portal and online appointment request system takes the friction out of getting the care you need – whether you’re scheduling a routine physical for your child, managing a chronic condition or trying a new service for the first time.
For families across Acworth, Kennesaw, Marietta, Canton, Cartersville, Dallas and Powder Springs, having a trusted local practice with modern, patient-friendly tools makes a real difference. Dr. Sandeep Dhaliwal and Shelley Amos, FNP-C are ready to help – and getting to them just got a whole lot easier.
Book your appointment online today at hillsidefamilymedicine.org or call 770-485-0031. Your health – and your time – both matter here.
FAQs
1. How do I request an appointment at Hillside Family Medicine online?
Visit hillsidefamilymedicine.org and use the “Make Appointment” option on the Patient Center page. Fill in your details and the team will confirm your visit.
2. Is the online appointment portal available for new patients?
Yes, the online request form is available for both new and existing patients. New patients are encouraged to also check the Patient Center for any required intake forms.
3. What is the typical wait time for an appointment?
For routine checkups and physicals, the practice recommends scheduling 1 to 2 months in advance. For more urgent concerns, same-day appointments may be available based on current availability.
4. Can I book a telehealth appointment through the portal?
Yes. Existing patients can request secure virtual visits through the practice. Telehealth is a great option for follow-up consultations, minor illness evaluations, and ongoing care management.
5. What should I bring to my first appointment?
Bring your insurance card, a valid photo ID, and payment for your co-pay or any services not covered by your plan.
6. Does Hillside Family Medicine accept my insurance?
The practice accepts a wide range of plans including Aetna, Cigna, Humana, and United Healthcare. Visit the insurance page on the website to confirm your specific plan.
7. Can I request a same-day appointment online?
For same-day availability, it’s best to call the office directly at 770-485-0031 as same-day slots depend on the schedule for that day.
8. Who are the providers at Hillside Family Medicine?
The practice is led by Dr. Sandeep Dhaliwal, a board-certified family physician, and Shelley Amos, FNP-C, a board-certified nurse practitioner specializing in family medicine, chronic care, and women’s health.
9. Does the practice see children and teenagers?
Yes. Hillside Family Medicine provides comprehensive pediatric care for children from early life through adolescence, including well-child visits, developmental monitoring, and adolescent behavioral health screenings.
10. Where is Hillside Family Medicine located?
The clinic is located at 1685 Mars Hill Road, Suite 201, Acworth, GA 30101, serving patients from Acworth, Kennesaw, Marietta, Canton, Cartersville, Dallas and Powder Springs.
