1. About Us

Hillside Family Medicine Clinic
1685 Mars Hill Road, Suite 201
Acworth, GA 30101
Phone: 770-485-0031
Administrative Email: admin@hillsidefamilymed.com
Patient Email: patoentinfo@hillsidefamilymed.com

2. Scope of Services

We provide both in-clinic and telemedicine healthcare services, including primary care and related medical services. Telemedicine services are subject to availability and may require patient consent before use.

3. Appointments and Scheduling

Booking

You can book appointments through our website or by contacting our clinic.

Cancellation Policy

You must cancel or reschedule at least 24 hours before your appointment. Failure to do so will result in a $49 no-show fee.

Late Arrival

• Notify us if you are running late
• If you arrive more than 15 minutes late, your appointment may be cancelled
• You will need to reschedule your visit

4. Payments and Insurance

We accept a variety of insurance plans. Refer to our website for the latest list.
Self-pay options are available.
Payment is due at the time of service unless otherwise agreed.

Refund Policy

We do not sell physical products. Refunds are not applicable to services already rendered.

5. Website Use

By using our website, you agree that you will use it only for lawful purposes.

You may:

• Book appointments
• Submit patient forms
• Access your medical records securely

You must not:

• Attempt to gain unauthorized access to systems
• Misuse or disrupt website functionality

6. Privacy and Data Protection

We strictly follow HIPAA regulations.

We collect and store:

• Personal information such as name, phone number, and email
• Health information through our electronic medical records system (Athena)

All patient data is handled securely and confidentially.

8. Intellectual Property

All content on this website, including text, design, graphics, and logos, is the property of Hillside Family Medicine Clinic.

You may not:

• Copy
• Reproduce
• Distribute
• Use our branding or logo without written permission

9. Medical Disclaimer

Information provided on this website is for general informational purposes only. Individual results may vary based on patient condition and treatment.

10. Limitation of Liability

To the fullest extent permitted by law, Hillside Family Medicine Clinic is not liable for any indirect or incidental damages arising from the use of this website or services.

11. Governing Law

These Terms are governed by the laws of the State of Georgia, United States.

12. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.